At KnowblyTM, we are committed to content accessibility. We have extensive experience working directly with customers to support their unique requirements — even, and especially, when they fall outside of the basic standards — and have built our tool to be flexible in order to support customization.
We also recognize that standards are only the beginning when it comes to the specific accessibility needs of our customers. By designing to web standards and providing comprehensive control over the look and feel of the content, as well as its layout and functionality, we allow content creators to craft meaningful, accessible, inclusive experiences for all learners.
For more details on our support for accessibility please see our corporate website page: Voluntary Product Accessibility Template (VPAT)
Please contact us if you would like help ensuring that your accessibility needs are addressed.
See below for instructions for using the following tools:
Adding Accessible Descriptions to Content Assets
In the Content Manager, there is a visual tag in the upper left corner on each asset that has had accessible alt text added.
To add alt text to any asset, select the asset and click on the details button in the upper right corner next to the sort and filter options.
The details panel will open on the right. To add accessible text, expand the “Details” section to access the button for Accessibility.
This will open another window where you can add alt text/long description to your asset or widget.
Adding closed captioning to videos
Please review our article here.